Support and wellbeing

As part of our work, the Board of Inquiry listened to and learned from victim-survivors and secondary victims about their hopes and aspirations for support and healing. We understand that healing is a unique and ongoing process, and it looks different for every person.

The Board of Inquiry’s counselling provider, in collaboration with the Board of Inquiry, developed a series of presentations to support victim-survivors and their families, friends and supporters (secondary victims). They also aim to help promote a wider understanding in the community of the impacts of historical child sexual abuse.

The presentations are trauma-informed, evidence-based, and specifically tailored to the unique impacts of historical child sexual abuse.

If you or someone you know needs support, please see below a list of free services who can provide support for victim-survivors, secondary victims and affected community members of past abuse, violence or childhood trauma.


Support services

Support for victim-survivors, secondary victims and affected community members of past abuse, violence or childhood trauma is available.

1800 RESPECT phone: 1800 737 732
24-hour sexual assault and domestic violence support.

13 YARN phone: 13 92 76
24-hour Aboriginal and Torres Strait Islander crisis support.

Beyond Blue phone: 1300 22 4636
24-hour mental health support.

Lifeline phone: 13 11 14
24-hour crisis support and suicide prevention.

Sexual Assault Crisis Line phone: 1800 806 292
24-hour support, advocacy and crisis responses for people who have experienced sexual violence.

Suicide Call Back Service phone: 1300 659 467
24-hour crisis support and suicide prevention.

Bravehearts Information & Support Line phone: 1800 272 831
Counselling and support for survivors of child sexual abuse from 8.30am to 4.30pm Monday to Friday.

Blue Knot(opens in a new window) Helpline and Redress Support Service phone: 1300 657 380
Support for people who have experiences of complex trauma from 9.00am to 5.00pm Monday to Friday.

CASA (Victorian Centres Against Sexual Assault)
Support and intervention for women, children and men who are victim-survivors of sexual assault from 9.00 am to 5.00pm Monday to Friday.

The Orange Door
Support for adults and children around family violence and child wellbeing.

Victims of Crime Helpline phone: 1800 819 817 or text: 0427 767 891
Victorian Government service offering free information and support for people affected by crime.

Making a report


If you would like to report historical child sexual abuse involving an institution to Victoria Police, please contact the SANO Taskforce.

Phone: 1800 110 007



Department of Education, Victoria

If you are a current or a former student, the Department of Education Victoria encourages you to report abuse to the department directly.

Phone on (03) 9057 4500



In case of emergency

In case of emergency, call Triple-0 (000)

For example:

  • if someone is seriously injured or in need of urgent medical help
  • if your life or property is being threatened
  • if you have just witnessed a serious accident or crime.